Frequently Asked Questions

What sizes are your bracelets? How will I know they will fit?

Most sizes fit all. Our women’s bracelets are sized at 7”. Our men’s bracelets are 8”.

Where are your bracelets made?

Our bracelets are made in Walnut Creek, California.

How quickly do you ship out?

Orders placed Monday thru Thursday will be shipped by the next two business days. Orders placed on holidays or weekends will begin processing the next business day. All our bracelets are made to order with care and attention. Custom orders may take a bit longer.

What is the difference between gold filled and gold plated jewelry?

There is a huge difference and our gold filled bracelets will stand the test of time.

Gold Filled jewelry is made within wrapping layers of solid gold sheets around a base metal. Unlike gold plated jewelry which has a very minuscule amount of gold, gold filled jewelry actually has a measurable amount of gold in it. This is why gold plating will wear off, actually pretty quickly.   Our gold filled bracelets will not tarnish, peel, chip or discolor. If your gold filled jewelry has ever changed color at all it’s usually just because of dirt build up and can be cleaned with a damp cloth.

Can you substitute a bracelet within a stack?

Maybe.. Contacat us before you place your order and let us know which bracelet you'd like to substitute and we will do our best.

Do you ship Internationally?

Unfortunately, at this time we do not.

Do you wholesale? 

Yes we do! Email us and we can set up a time to chat and you can tell us more about your boutique or event!

What is your return policy?

If you are not completely satisfied with your purchase, it may be returned within 15 days of the order delivery date. All refunds will be credited for the original amount paid, less shipping fees. Wei will not accept returns after 15 days from purchase date.